FAQ

The website provides factual comparative information, but additional background information should be requested from the municipality in order to draw more precise conclusions

Under which conditions can the information downloaded from the website be used?

On the website it is possible to download data on the service levels of local governments in the map view, the local government view and the comparison view. In addition it is possible to download the raw data which is the basis for calculating the service levels from the "Data" subpage of the menu. Please refer to my government page as the source when using any service level data.

How accurate is the calculated service level?

The metrics provide a simplified overview of the services, mostly by referring to topics that require further insight. Measurements are limited by the availability of data and by the fact that not everything is always accurately measurable. Therefore it is recommended to be careful when making quick and premature conclusions only on the basis of the information displayed on the website. It is recommended to ask the relevant local government for background information or comments in order to get a more detailed overview of the actual situation.

Data is from previous years - how useful is it now?

The webpage gives good information on the state of each local government compared to the others, thus also highlighting issues that may need additional attention so far. In some cases, the municipality may have already changed or is changing the situation. Asking the local government for additional comments would help to obtain more detailed information about what has been done in the meantime or what are their future plans. It enables that the important issues are not overlooked and opportunities for development are exploited.

Do the differences between municipalities indicate a problem?

Differences between municipalities do not always indicate that there is a problem but might express the different priorities of local people. In some cases, achieving a higher level may also be impractical or undesirable by local community. The requirements prescribed by law must be met, but in other respects the local government can find most suitable solutions for its area. The purpose of measuring service levels is to support these choices with background information, not to replace local people's possibilities to make choices about how to organize their living environment.

How to read the service level graph?

The service levels at the municipality page show the results graphically.

service level

In the circle it is shown the service level of the selected municipality (can be between 0 and 9). The length of the colored lines characterizes the number of local governments at the respective service level - the longer the line, the more local governments there are at that level. The vertical dotted line shows the median - ie half of the municipalities are at a lower level and half at a higher level. Click on the circle for a more detailed numerical distribution.

Each service level also has its own color. The color gray indicates that the respective criterion is not used in the evaluation of the given municipality (eg if they do not have a museum, then they are not evaluated in this area at all).

teenustase legend

At the criteria level the view changes slightly. It shows on what level (basic, advanced or exemplary) the criterion is filled.

criteria